Refund Policy
At Sunday Stories, we understand that plans can change. Below is our refund policy for cancellations:
1. Cancellation & Refund Eligibility
Guests may cancel their booking up to 48 hours before the scheduled start time to receive a full refund.
Cancellations made less than 48 hours before the start time are non-refundable.
2. How to Request a Refund
To cancel your booking and request a refund, please contact us at:
📧 Email: hello@sunday-stories.com
Include your booking reference number and the name used for the booking in your request.
3. Processing Time
Approved refunds will be processed within 5-10 business days to the original payment method.
Transaction fees or currency conversion charges (if applicable) may not be refundable.
4. Supplier-Specific Policies
Some tours or experiences may have different cancellation terms set by the Supplier. Please check the cancellation policy listed on your booking confirmation for any exceptions.
By booking with Sunday Stories, you agree to this refund policy.
Lass mich wissen, falls du noch Änderungen brauchst! 😊