Terms & Conditions
Effective Date: January 01, 2025
Welcome to Sunday Stories ("we", "our", "us"). By accessing or using our website (www.sunday-stories.com) and services, you ("user", "customer", "you") agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using our services.
1. Services Provided
Sunday Stories operates as an online platform facilitating the booking of tours, activities, and travel-related services ("Services") offered by third-party suppliers ("Suppliers"). We act solely as an intermediary between you and the Suppliers. Your contract for the provision of Services is directly with the Supplier, not with Sunday Stories.
2. User Responsibilities
You agree to provide accurate, current, and complete information during the booking process and to update such information as necessary.
You are responsible for complying with all applicable laws, regulations, and requirements of the country or region where the Services are provided.
You must be at least 18 years old to make a booking. By booking, you confirm that you meet this age requirement.
3. Booking and Payment
Upon booking, you will receive a confirmation email detailing your reservation. It is your responsibility to review and verify the accuracy of the booking details.
Full payment is required at the time of booking unless otherwise specified. Prices are subject to change until full payment is received.
All payments are processed in the currency specified at the time of booking. Any currency conversion fees are your responsibility.
4. Cancellations and Refunds
Cancellations and refunds are subject to the specific terms and conditions of the Supplier providing the Service. It is your responsibility to review these policies before making a booking.
Certain Services may be non-refundable. Such conditions will be clearly stated at the time of booking.
To request a cancellation or refund, contact our customer support team. We will assist in accordance with the Supplier's policies.
5. Modifications and Cancellations by Suppliers
Suppliers may modify or cancel Services due to unforeseen circumstances, including but not limited to weather conditions, safety concerns, or insufficient participation. In such cases:
We will notify you as soon as possible.
Where possible, we will offer alternative arrangements or rescheduling.
If alternatives are not acceptable, you may be entitled to a refund as per the Supplier's policies.
6. Limitation of Liability
As an intermediary, Sunday Stories is not liable for any acts, omissions, or defaults of Suppliers.
We do not warrant the accuracy, completeness, or reliability of any content or Services provided by Suppliers.
We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform or Services.
7. User Conduct
You agree not to:
Use our platform for any unlawful or fraudulent purposes.
Engage in any behavior that could harm or impair the operation of our platform.
Attempt to gain unauthorized access to our systems or networks.
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Sunday Stories or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of such content is prohibited.
9. Privacy
Your use of our platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with international laws.
Any disputes arising out of or in connection with these Terms shall be resolved through negotiation.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Your continued use of our platform after such changes constitutes your acceptance of the new Terms.
12. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Email: hello@sunday-stories.com
Address: Apartment N4, Building 80, Gldani estate, Tbilisi, Georgia
By using our platform and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.